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Terms of Service

All prices, terms, and publication dates are subject to change without notice. All back orders will be cancelled after six months unless customers request otherwise.

TERMS & DISCOUNTS:

Please call or email for appropriate discount schedule. If you are a non-profit literacy group or part of Reading Is Fundamental® or Reach Out and Read, you may be entitled to special discounts. Please call for details, or inquire at: info@starbrightbooks.com.

FREIGHT:

Freight charges will be added to invoices unless other arrangements have been made. We ship FedEx Ground, UPS Ground, or USPS unless another carrier is requested. We are happy to use customers’ accounts. Please provide your account number.

SHIPPING ERRORS:

Short-shipments, non-receipts, damaged books: Please notify us immediately so that we can make corrections. Claims of any kind must be made within 30 days of invoice date. No credit will be given after 30 days.

RETURNS:

Books may be returned for credit only*. No refunds will be issued. Only books bought directly from Star Bright Books at a returnable discount will be accepted. Invoice numbers must be provided for each title. Books may not be returned in lieu of payment. Books may be returned freight prepaid between six months and one year from the invoice date. Please pack your books carefully. No credit will be given for damaged or stickered books.

*Credits are valid for one year from date of credit note.